Office 365 Keeps Asking For Credentials, Upon opening Outlook
Office 365 Keeps Asking For Credentials, Upon opening Outlook they are greeted by the Windows Security, Microsoft Outlook, prompt with “Connecting to: user@domain. Constant password prompts in Outlook can wear down even the most patient users. Here are several steps to help prevent this issue and ensure Outlook remembers your password permanently. Go Settings > Accounts > Access work or school, delete your school account. First, check whether you are using the latest version of Microsoft Office or not. This will configure it as a Microsoft 365 or Exchange account. Anyone know why this can be happening and a solution? For Outlook, the login box pops up in the middle of the screen. If only one session host keeps prompting for the Outlook password—even after saving credentials in Windows Credential Manager —the problem is almost always server-specific. Their account isn't locked in Azure Active Directory either. I have several users that have been getting password prompts in Outlook desktop (versions 2016, 2019 & 2021) since January. Now that I have Office365 Personal it is requesting authentication every time I use my Mac. 0\Common] Run Self-Diagnostics Tool: If you are a Microsoft 365 customer, you can run the self-diagnostics tool to identify any issues that might be causing the problem. One in particular is using Outlook via Office 365 and having a spot of trouble. Email is 365 mail hosted by GoDaddy (Exchange Online). Disconnect and reconnect your Work or School account and see if it helps. Provides a workaround. Outlook continually prompts for password when you try to connect to Microsoft 365 - Outlook To resolve the issue with MS Office 365 asking you to login every time you open Word, Outlook, etc: Close all Office apps Navigate to C:\\Users_User’sName\\AppData\\Local\\Microsoft_ Remove the folders identitycache and oneauth Curious as to type this has… I have a windows laptop, macbook pro, ipad and iphone. . If your Outlook repeatedly prompts for password when connecting to Microsoft 365, even though it is correct, then take a look at Logon network security. Does anyone know how to clear it out . If the issue lasts any longer, it can really drive you crazy as you need to enter your password each time you click on something in the app. This article describes how to remove older saved credentials to make sure that Outlook uses your current Windows desktop credentials. Provides a resolution. Fixing these registry finally popped the MFA box and ended the password box loop. Discover step-by-step instructions to retrieve your password effortlessly. Frequently Asked Questions Q: Why does Thunderbird keep asking for my Gmail password? Ans: Thunderbird might repeatedly ask for the Gmail password due to many reasons. Jun 25, 2025 · When you try to create an Outlook profile or connect to a Microsoft 365 mailbox, you're continually prompted for credentials while the client displays a "trying to connect" May 27, 2025 · When Outlook repeatedly asks for a password, it may not be checking for mail and could be trapped in a password prompt loop. Still problems. The apps keep asking my password… Now, click on the Credentials Manager option. Moving forward, Outlook should only prompt you to input your credentials again when you change them. Im running Office 365 (Version 16. It will look like – MicrosoftOfficeXXData:XXXXXXXXX. This is why you are being repeatedly asked to sign in to your Microsoft account after each restart. Look for the option labeled Diag: Outlook keeps asking for my password. Entering credentials just makes the prompt show again, only canceling it and clicking the “needs password” text in the bottom of Outlook’s main window allows them to keep working for a while. We have a user with Windows 11, Office 365, about eight exchange online accounts, and one exchange… Outlook (Full Azure - M365), some users are experiencing an issue when opening outlook, it prompt them for authentication (Password or fingerprint), when they entrer password, it's working, but right after that it prompt them with another popup to authenticate. I'm having an issue with Excel on Office 365 at the moment, which may or may not be linked to a performance issues on my PC, as everything works on my laptop. Deleting the Microsoft Office credentials from the Credential Manager has helped many users. Having trouble with Outlook Office 365 prompting you to enter your password? Here are some troubleshooting steps that can help solve the issue. When I sign in using my Microsoft account UserID, I get logged in without being asked for a password. Learn how to find your Microsoft password without changing it. c. Check whether the “Always prompt for logon credentials” option is disabled or not. Or, you can't create a profile. We have a user with Windows 11, Office 365, about eight exchange online accounts, and one exchange on-premises account configured in Outlook. There are various reasons why it asks you to enter No idea why it was stuck on this password loop. You will most likely need to enter your Microsoft 365 credentials again so ensure you tick any box that says remember my credentials but it should now work for all future documents you open and not require your credentials. The majority of systems require a password We have office 365 and we have about 5 users that keep getting the prompt to login to their account. Why Does Outlook 365 Keep Asking for a User’s Password? After the password for your domain user account is changed, Outlook 2010 and Outlook 2013 may prompt you for your password. Office Apps, typically Outlook or Teams, (but has happened in Word and Excel as well) will continuously ask for my password, or the sign… Open an Office document. You can try the following steps to see if they could help you: a. Since a few weeks, these apps show me signed out when I restart my PC. Restart Outlook and re-enter your credentials. Delete all these credentials. You should also try this. Describes an issue that causes you to be prompted for your password every time that Outlook 2016 or Outlook 2013 starts. What do you do when Outlook keeps showing you a password prompt for Office 365? The solution is quite simple. Looking for a reliable fix to the Microsoft 365 sign-in loop in Word and other Office apps? Here’s a thorough guide that walks you through the issue, explains common (yet sometimes ineffective) solutions, and shows the most effective workaround that actually breaks the loop. When I open my applications after installing Office 2021, the Office 365 notification still tells me that it couldn't verify my subscription and keeps asking me to sign in. Suddenly my Outlook 365 is asking for credentials. Sign out all Office 2. com but the outlook application keeps asking for the password even though the right password is being used. Now it keeps asking me for credentials even after I repeated the correct password, I've tried that password via OWA and it works just fine. They are now completely locked out of the… Several clients are unable to log into their Outlook app. Since last week, a lot of our users are bothered by Outlook 2016’s credentials prompt. There were no issues until two days ago when the user first reported seeing this prompt. This is not happening on my iPhone nor MacBook. It’s frustrating when Outlook keeps asking for a password despite entering it numerous times in the app. I deleted Office365 and re-installed. Removing all the stored credentials in the credentials manager. I have read dozens of posts to resolve this issue and nothing works. Completely. Moved from: Microsoft 365 and Office | Access | For… Learn about the recommended configuration for reauthentication prompts with Microsoft Entra multifactor authentication and how session lifetime is applied. Hi, We use Microsoft 365 business apps and have over 150 on-premises systems that are Joined in Active Directory Domain. I ticked remember, entered the password, clicked OK. Outlook keeps asking for credentials (O365) Hi, I have several users where since today Outlook keeps asking for credentials, but is not accepting them. How to Fix Outlook Asking for Password Even After Entering It Resolve Outlook’s repeated password prompts and restore uninterrupted email access with these proven solutions for Windows 11 users. Some users at this company have gotten the prompts once, entered the… To stop Outlook from repeatedly asking for your password, the most reliable and feature-rich way to set up your O365 account is by adding it directly within the Outlook desktop application. Control Panel >> User Accounts >> Credential Manager >> Windows Credentials Microsoft 365 apps asking for credentials often I've been brought in to consult on an issue I have not seen before. Windows Registry Editor Version 5. Expert IT support from Louisville Geek. Step 4: Also, delete all the credentials containing OneDrive in their name. Office apps can keep asking for a former employer’s work email even after you’ve bought Microsoft 365 Family (Military Edition). Solution 2 - Verify credential pop-up box selection Open Jeesoon Hey there , I want to share with you the most stupid way ever to fix Outlook 365 (latest preview build of MAfB v2303) asking for password. So far 15 out of our 42 active Windows Outlook users have been impacted (not counting Mac Outlook, or holiday Hi, I’m sure you must be familiar with the issue that Outlook keeps asking for the Office 365 exchange online password. I have an Excel file with a whole lot Since you've already attempted reinstalling Office and clearing credentials in Credential Manager, lets dive into more advanced solutions that have helped others resolve the persistent Office sign-in loop on Windows 11. After deleting the cached password, open Word and click File> Account> Sign in and enter your Office 365 log in credentials. I can’t provide the code because I can’t access the app without logging in first. 00 [HKEY_CURRENT_USER\Software\Microsoft\Exchange] "AlwaysUseMSOAuthForAutoDiscover"=dword:00000001 [HKEY_CURRENT_USER\Software\Microsoft\Office\16. d. For the last year, this silly thing keeps popping up a box of an email Ive never seen. Further, please make sure your Office 365 desktop applications are fully updated. Aug 12, 2025 · In this tutorial, you will learn practical methods to diagnose and fix the problem of Outlook repeatedly asking for password, so you can handle your email without annoying interruptions. Is Outlook repeatedly prompting for credentials when connecting to Office 365? Learn how to resolve this issue by generating an App Password for Outlook. When i give in my credentials it comes back to fill it in again. The good news is that the issue is fixable, and in this post, we’ll show you how to stop Outlook from asking for your password when connecting to Office 365. I've two Office 365 accounts connected to these devices (the Windows laptop is only connected to my work account). Step 5: Reset OneDrive. Any assistance would be appreciated in narrowing this down. Even after entering credentials and seeing the "Success" message, the yellow… In an RDS/terminal server farm, Outlook should reuse your sign-in token so you aren’t forced to type a password every time Outlook launches. Please follow these steps: Close Outlook completely. The following steps will help you with that Disconnect and reconnect your Work or School account. If Microsoft keeps asking you to sign in even though you are already logged in, it indicates that there is a problem with the credentials stored on your system. This happens when Microsoft 365 Apps for enterprise is still installed or cached on the PC. Open Outlook and input your new credentials when prompted. Based on the two scenarios listed below, you’re prompted for credentials, and Outlook doesn’t use Modern Authentication to connect to Office 365 – after you enter your credentials, they’re One of our users is experiencing an issue logging into Outlook. The continuous Outlook password prompt seems to mostly affect older versions of Outlook. Quit the Office applications. Make sure you check the box to remember your credentials. Any idea why this happened and how to get rid of it? I had subscribed to Office 365 Basic for years with no issues of authenticating. We are working with Office 365 and on-premise Exchange 2013. A user is able to sign in at office. Sometimes, antivirus software may interfere with Office 365 and cause for Outlook 365 keep asking password issue. Today, all of a sudden, the prompt (Windows Security) popped out asking for password. To resolve the problem of Outlook continuously asking for a password when connecting to Office 365, follow these systematic troubleshooting steps: Step 1: Verify Your Account Credentials Office 365 apps keep asking for sign in I have registered Word, Excel 365 & Co to my Microsoft account. Update Microsoft Office. Office apps are installed on all of these devices. com” and asking for email and password. 9x) on macOS Sequoia. I have a Microsoft 365 enterprise account. If you are receiving this issue on Outlook, check whether the “Always prompt for logon credential” option is disabled or not. Accessing Outlook via web Office 365 Outlook keeps asking O365 credentials every time after logging off Windows Server Caspar 281 Oct 20, 2021, 2:41 AM Outlook issues are common, even in new versions. About 5 months ago (yes, around the time of legacy auth deprecation), the customer began having users being prompted for credentials sporadically. Why does Office 365 Login keep asking me to enter password and MS 2FA every day now after Entra ID enabled? Dear Experts, My Outlook 365 was working fine until at 02:19AM this morning. 1. Q: Why is Thunderbird not receiving new emails from Gmail? Before I installed Office 2021, I uninstalled Microsoft Office. Delete your credentials. After our recent mandatory password rotation, several users are stuck in a "Sign-in Required" loop. What i have tried is to delete the profile in Outlook, then when making a new profile it asks for credentials but does not accept credentials. So, disable them and check if this resolves the problem. Signing out of your account in Word or Outlook: Go into File > Account I have followed every step that comes up under microsoft for any google search similar to "office 365 keeps asking me to sign in". To do so, you have to open Windows 11/10 Settings. This happens on all my PCs. Make sure the application is fully shut If you are using Office 365, it may say Office 365 instead of Office16. Once they login everything works fine all day. Control Panel> User Accounts> Credential Manager> Windows Credentials> Remove all the Office credentials present under it. Hamza is a certified Technical Support Engineer. These include incorrect credentials, outdated OAuth settings, or Google might be blocking sign-in. Hi, I’m sure you must be familiar with the issue that Outlook keeps asking for the Office 365 exchange online password. After inputting the credentials it will immediately pop back up. 2. The only thing that has changed since yesterday is that I changed conditional access in Azure to include Office 365 cloud application. This includes running EVERY scenario in SARA and they all fix it temporarily, especially just going to credential manager and clearing the office items under windows>generic. For Teams, a box pops up in the corner that says “Teams needs your attention” and when you click that, there is a banner on In view of the situation that the Office Application keeps opening the prompting credential window, you can take the following steps: 1. We have Office 365 enterprise and myself, as well a few other users, are experiencing the issue denoted in the title. It asked again for password The problem is that when I authenticate in Remote Desktop (using my Office 365 credentials), I need to re-enter my Office 365 credentials to open any Office applications, such as Word or Excel. Outlook 365 constantly asking for password authentication All, For the last month or more, Outlook constantly asks me for my email password for 2 different email providers. Microsoft 365 users aren't signed in to Office through AD accounts - Microsoft 365 Apps Describes an issue that prevents Microsoft 365 users from being automatically signed in to an Office app through their Active Directory account after they sign out of the app. Outlook for Office 365 keeps asking for password, by the error message I can see that this happens when it syncs my calendar. If Outlook is not sending or receiving emails and keeps asking for your password, there are a few steps you can take to troubleshoot the issue: Clear Cached Credentials: Open Control Panel, go to Credential Manager, and remove any entries related to Outlook or Microsoft Office. Open Control Panel> User Account> Credentials Manager> Windows Credentials>Delete all MicrosoftOffice16 and MicrosoftOffice15 credentials. NOTE: This will remove your stored passwords. b. How do I remove my connection to Office 365 from my Microsoft account? I’m trying to sign in to my account in the Microsoft Authenticator app, but it keeps asking for a verification code. Step 3: Now, under Manage your credentials section, go to Windows Credentials and find the Office 365 credentials. We have listed the steps below Jul 20, 2025 · Stop Outlook password prompts! Fix repeated password requests with our guide to clearing credentials, updating settings, and troubleshooting authentication issues. A popup keeps appearing when they enter their credentials. l1yaf, p4x61, iaue, 41xiq, ghw7, sqmz9z, rekm6g, 8pta, 4gjag, 5ihv4,